If you run a painting business, you know how important it is to answer the phone live. However, you may not understand how high the call abandonment rate is for voicemail, busy signals, and after hour’s calls… and exactly how much money in can cost your painting business (see graph below audio program):
CLICK PLAYER BELOW TO LISTEN!
• Recent statistics from Forbes magazine show that 80 percent of callers sent to voicemail do not leave messages because they don’t think they’ll even be heard.
• Other studies site different numbers: Adam Boalt, an expert and a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
• That’s why he suggests having a live person available to answer the phone. “Less than 1 percent of the people will hang up on a live person,” he says.
If you are looking for an answering service for painting contractors and house painters that you can trust, please consider signing up for a quick, no-obligation needs assessment with Centex Answering Service… the only answering service recommended by The Academy for Professional Painting Contractors.